Privacy Policy

  • Last updated: February 2026

Coast Services (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with us, our website, or our services.

1. Who We Are

Coast Services is a UK-based professional security company providing manned guarding, CCTV, dog handling, mobile patrols, and related security services.

If you have any questions about this policy or how we handle data, you can contact us at:

Email: info@coastservices.co.uk

2. What Data We Collect

We may collect and process the following types of personal data:

a) Information you provide to us
  • Name
  • Job title
  • Company name
  • Business email address
  • Business telephone number
  • Any information you provide via contact forms, email, or phone
b) Information we collect automatically
  • IP address
  • Browser type and version
  • Pages visited and time spent on our website
  • Referral source

This data is collected using cookies and analytics tools (see Section 8).

3. How We Use Your Data

We use personal data for the following purposes:

  • To respond to enquiries and requests
  • To provide our services
  • To deliver security services and manage client accounts
  • To improve our website, services, and user experience
  • To comply with legal and regulatory obligations

We do not sell personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we process personal data based on one or more of the following lawful bases:

  • Legitimate interests – for business development and service delivery
  • Consent – where explicitly provided (e.g. contact forms)
  • Contractual necessity – to deliver services to clients
  • Legal obligation – where required by law

5. B2B Marketing & Outreach

As part of our security services, we may process personal data relating to site access, visitor management, and incident reporting.

All data processing is:

  • Relevant to the security services being provided
  • Conducted in line with UK GDPR
  • Subject to appropriate security measures

6. Data Sharing

We may share personal data with:

  • Trusted service providers (e.g. CRM, email platforms, analytics providers)
  • Professional advisers (legal, financial, compliance)
  • Clients, where data processing is carried out on their behalf

All third parties are required to handle data securely and in accordance with data protection laws.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or to meet legal, regulatory, or contractual requirements.

When data is no longer required, it is securely deleted or anonymised.

8. Cookies & Analytics

Our website uses cookies and similar technologies to:

  • Analyse website performance
  • Understand visitor behaviour
  • Improve user experience

You can control or disable cookies through your browser settings.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to processing (including marketing)
  • Request restriction of processing
  • Data portability (where applicable)

To exercise your rights, contact us at info@coastservices.co.uk.

10. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Coast Services
Email: info@coastservices.co.uk